FAQ's

How do i place an order?

  1. Click on the “Shop” link at the top of our homepage, and scroll down to view our products.
  2. Once you have found what you want, select “Add to Cart”. It might have you select “Type” depending on the strain. If it does, choose feminized or regular. Then add to cart.
  3. Once you’ve added your selections to the cart, you can click check out. Or if on the Shop page, click the cart icon on the top right of the page
  4. You are then directed to the billing page. Enter all the required information
  5. Check the terms and conditions box, select payment type, and click “Place Order”

how do i make payment?

  • Pay by credit card by selecting “USD” in the currency dropdown at the top of the checkout page. You will see the “Credit Card” payment method at the bottom of the checkout page where you can enter your card details. We accept VISA, Mastercard, Discover, American Express, Diners and JCB
  • If paying by cheque or money order, please make sure you have selected to checkout in CAD with the currency dropdown. Please make your cheque/money order payable to Elev8 Inc. Be sure to include your Order Number on the check or money order. If sending a personal check, funds will be verified prior to shipment. If sending cash, please mail with “signature required by the recipient” to guarantee receipt. Cash sent without the signature requirement cannot be guaranteed.
    Please mail to:
    Elev8 Inc.
    4742 42nd Ave SW
    #191
    Seattle, WA.
    98116
  • Or pay via Bitcoin. You will be directed to our Bitcoin checkout. You will have 30 minutes to make payment before your order is cancelled. Please note: Your order will fail if you do not send the correct amount. Due to large fluctuation in BTC, this is possible even if you copy and paste the correct number from checkout, to avoid this make sure to pay as quickly as possible.

How do i know if you have received my order?

You will receive a confirmation email from us with your order number, and instructions on how to send payment 

 

HOw long will it take to receive my order?

We strive to ship out within 3 business days of payment processing, plus mail time, depending on where you live. 

 

Can i track my order?

If you have questions about your order you can email orders@elev8seeds.com or send us a private message on Instagram @elev8seedsusa. Make sure to include your name and order number.

which countries do you ship to?

We ship to Canada and the US. If you are from the US, please visit our US store clicking the flag on the top right of the home page, or click here.

how do i join the mailing list?

You can sign up to our mailing list here!